OPM 3000: Service Operations Management at Baruch College
3 credits · Fall 2026
Service Operations Management (OPM 3000) at Baruch College has 20 ways to take it in Fall 2026. 6 of 20 sections have an open seat right now.
Professors teaching it: Edmir Perdja, Yi Zhuang, Jose Santiago III, Alex Gorod, Rajkumar Kempaiah, Alex Mills, Kenneth Globerman, Leslie Bobb, Shan Li, Ajay Das, Emre Veral, and Yasar Kocaga.
Of the 12 professors with a Chill Rank, Edmir Perdja ranks chillest (Chill) and Yasar Kocaga least chill (Brutal).
Compare them below, check the days and times, and add the course to your schedule.
Requirements
Prereq: [(ZICK or ZKTP) and (ECO 1001, ECO 1002, and STA 2000)] or [(ENV/BIO/PSY 2100 or STA 2000) and ZKDS student group]
About this course
This is an introductory course intended to provide the student with a mix of theoretical and practical knowledge about managing service operations in businesses such as financial services, retail hospitality, healthcare, transportation, and small business. This course is organized around principles including the strategic role of operations for competitiveness and sustainability, and the design of processes, service offerings, and supply chains. Students will learn the use of tools and techniques for planning, control, and continuous improvement of service delivery processes.
Best professors for OPM 3000 at Baruch, Fall 2026
- Edmir PerdjaChill Rank 1 of 5: Chill?
1 section · 0 open · ★ 4.6 (23) · difficulty 2.1/5 · 88% would take again
- Yi ZhuangChill Rank 2 of 5: Easylimited data?
1 section · 0 open · ★ 4.9 (8) · difficulty 2.5/5 · 100% would take again
- Jose Santiago IIIChill Rank 2 of 5: Easy?
2 sections · 1 open · ★ 4.3 (80) · difficulty 3.0/5 · 82% would take again
- Alex GorodChill Rank 3 of 5: Fair?
2 sections · 1 open · ★ 3.8 (86) · difficulty 3.2/5 · 72% would take again
- Rajkumar KempaiahChill Rank 3 of 5: Fair?
3 sections · 0 open · ★ 3.5 (26) · difficulty 3.0/5 · 63% would take again
- Alex MillsChill Rank 3 of 5: Fair?
1 section · 0 open · ★ 4.1 (36) · difficulty 3.7/5 · 81% would take again
- Kenneth GlobermanChill Rank 3 of 5: Fair?
1 section · 1 open · ★ 4.0 (13) · difficulty 3.5/5 · 69% would take again
- Leslie BobbChill Rank 4 of 5: Busy?
1 section · 0 open · ★ 3.1 (203) · difficulty 3.2/5 · 39% would take again
- Shan LiChill Rank 4 of 5: Busy?
2 sections · 1 open · ★ 3.2 (88) · difficulty 3.6/5 · 47% would take again
- Ajay DasChill Rank 4 of 5: Busy?
3 sections · 2 open · ★ 3.1 (282) · difficulty 3.4/5 · 39% would take again
- Emre VeralChill Rank 5 of 5: Brutal?
2 sections · 0 open · ★ 2.4 (128) · difficulty 3.9/5 · 27% would take again
- Yasar KocagaChill Rank 5 of 5: Brutal?
1 section · 0 open · ★ 2.3 (37) · difficulty 4.4/5 · 32% would take again
Ordered chillest first. A Chill Rank compares a professor with other CUNY professors on Rate My Professors difficulty, rating and would-take-again; it needs at least 3 ratings. How it works
OPM 3000 sections, times and seats
Seat status as of Oct 4, 5:47 PM ET. Seats can change between refreshes. How fresh is this?
20 of 20 sections · 6 open
Chill Rank compares professors using Rate My Professors reviews, from Chill to Brutal. What each rank means
Questions about OPM 3000 at Baruch
- Who teaches OPM 3000 at Baruch in Fall 2026?
- Edmir Perdja, Yi Zhuang, Jose Santiago III, Alex Gorod, Rajkumar Kempaiah, Alex Mills, Kenneth Globerman, Leslie Bobb, Shan Li, Ajay Das, Emre Veral, and Yasar Kocaga are listed for Fall 2026. Each name links to a page with their Chill Rank and Rate My Professors numbers.
- Is OPM 3000 at Baruch hard?
- It depends on the professor. Across the 12 professors with a Chill Rank, students on Rate My Professors give an average difficulty of 3.3 out of 5. The Chill Rank above compares them directly.
- What if a OPM 3000 section is full?
- Try another section, join the waitlist in CUNYfirst if there is one, or ask the department. You can also watch a full section and get an email when a seat opens; you still enroll yourself in CUNYfirst.